Travelling with your own wheelchair
We can usually accommodate your own wheelchair on board the aircraft.You can bring one mobility aid item, such as a wheelchairfree of charge.
If you wish to use your own wheelchair at the departure gate , we will do what we can to meet your wish. Unfortunately this is not always possible.
When you book your ticket, please supply the dimensions and weight of your wheelchair. If your wheelchair weighs more 30 kg, you will need a special permit in order to comply with weight and space limitations. This will be available when you book your ticket.
Special rules apply if you have an electric wheelchair. Please contact our ticket office at tel . +45 75 33 16 11 for more information.
Please note that in some airports wheelchairs and other mobility aids will be checked in as baggage and returned at the baggage carousel at the destination airport. You can borrow a wheelchair at the airport if necessary.
Please arrive at the check in desk at least 30 minutes before usual check-in time so we have enough time to board your wheelchair.
Note that due to the limited space in our Dornier 328 aircraft you can only bring a collapsible wheelchair.